Cancellations, Returns and Refunds


Cancellations

You have the right to cancel your order at any time before you receive the products you ordered. If these products have already been dispatched when you contact us, you will be advised to return them upon delivery at your own expense.

This does not affect your statutory rights.

Returns/Refunds

You can return any unused product ordered up to 7 working days commencing from the day after receipt of the products, by contacting us in writing within the 7 working day period and we will refund any payment that you have already made upon receipt of the returned item within 28 days in its original packaging and condition.

If you return products by post, please ensure you package and label them properly so that they are not lost or damaged in transit. We recommend you insure the item and retain some proof of postage in the event that the products go missing, as products remain your responsibility and property until we receive them.